Q: How do I contact you?
A: You can reach us via email at firstname.lastname@example.org. We generally respond within a few hours, but will always respond with 2 working days.
Q: Does your jewelry come packaged with boxes?
A: No, but you have the option to add on a couple different jewelry box styles when you shop directly with us.
Q: What’s your return policy?
All sales are final unless defective. All defective merchandise must be brought to our attention within 5 business days of receipt. Returned merchandise must be returned with all original product packaging. A 15% re-stocking fee will be added to all approved returns. Shipping and handling are non refundable (this includes but is not limited to all refused and unaccepted packages).
Q: What payments do you accept?
A: We accept all major credit cards, Amazon Pay, and PayPal.
Q: Where do items ship from?
A: All packages ship directly from us in beautiful Southern California. Learn more about our shipping policy here.