FAQ
Q: When will my order ship?
A: Orders are generally processed within 2 business days and shipped Monday through Friday. If you need your order by a certain date, please let us know and we'll do our best to accommodate you. Orders placed over the weekend or a national holiday will be processed the following business day.
Q: How do I contact you?
A: You can reach us via email at hello@honeycat.us. We generally respond within a few hours, but will always respond with 2 working days.
Q: Does your jewelry come gift wrapped?
A: All jewelry is packaged in a HONEYCAT gold-foil embossed jewelry box – which makes each piece gift giving ready.
Q: Where is your jewelry manufactured?
A: We primarily import our jewelry from China and South Korea, with a small selection made in USA.
Q: What’s your return policy?
A: A little secret we’ll keep between us: our jewelry looks way more than it costs. We’re so confident you’ll agree, we offer a hassle free return policy.
Returns are accepted within 30 days of your original order date. Items marked as "final sale" cannot be returned. A refund of your original payment method will be issued upon receipt of your returned merchandise.
All returns must be packaged in their original mailing package, jewelry box, and in their original, unworn condition. Returns not in this condition are subject to a 5% re-stocking fee.
We do not offer free return shipping. Please get a tracking number as we are not responsible for lost/misrounted returns.
Go here to initiate a return.
Q: What payments do you accept?
A: We accept all major credit cards, Amazon Pay, Apple Pay, and PayPal.
Q: Where do items ship from?
A: All packages ship directly from us in beautiful Southern California. Learn more about our shipping policy here.
Q: What's your privacy policy?
A: We won’t sell, share or trade any information you give to us. Any information we collect is used to provide you with a positive shopping experience and to notify you via email of promotions. Click here to view our complete privacy policy.
